Delivery information: e-scooters and other products

We try to be clear, fast and as informative as possible.
Give us a call or drop an email if you need help.

Postage and packing to mainland UK for orders over £60 is FREE regardless of the product size, rest assured we will be doing everything possible to get your product to you ASAP and we´ll keep you informed every step of the way. 

Please help us and our delivery company by taking extra care with your address details. 

Delivery of the Goods shall be made to the Buyer's delivery address specified in the order and the Buyer shall make any arrangements necessary to accept delivery.

Prices for delivery of each item are quoted on or before checkout.

Need more help? Call us at +44 (0) 20 3318 2254


FREE delivery

Orders will usually take between two and seven working days to arrive. Postage and packing to mainland UK is FREE on orders over 60£ regardless of the product size, rest assured we will be doing everything possible to get your product to you ASAP and we´ll keep you informed every step of the way.

  • Free Delivery UK over £60 (mainland)
  • £14 Europe Flat Rate Small Parcel
  • £26 Europe Flat Rate +5kg
  • £40 Europe Flat Rate +18kg



Exceptions to free delivery are courier deliveries to the following regions and it will cost £20:

  • Northern Ireland
  • Scottish Highlands* and islands
  • Channel Islands
  • Isle of Man
  • Isle of Wight

*Courier deliveries to the following Scottish postcodes are excluded from free shipping:

  • KW1-14
  • PA34
  • PA37-39
  • PH19-26
  • PH19-26, 30-40, 49-50
  • PH41 sector 4


When ordering more than one item, please note that if an item is out of stock, but is due to arrive in the Warehouse within 48 hours, your order will be held and despatched together. If the Next Day or Saturday options are selected the delivery will take place on this service once the items become available. If the delay is longer than 48 hours your order will be part despatched.
The postage charge will only be taken once, even if your order is part shipped due to an item being back-ordered.


If you contact us to say that you have not received your order we will require you to sign a non-receipt form before we can resend your order. This can be sent via email or by the post and must be received back within 7 days.


Although every effort is taken to ensure our parcels are well-packed when they leave our warehouse, accidents do happen. If this does happen please contact us within eight working days and if possible please email pictures of the damaged item(s) to and we will resolve the problem as quickly as possible for you.

Need more help? Call us at +44 (0) 20 3318 2254

Please check all goods on receipt as any damaged or faulty goods need to be reported within eight working days.
Once an item has been signed for it is accepted that the order has been received in a good condition. Please check large items carefully before signing for the parcel.


Delivery charges are detailed individually with each product, either before or at checkout.

Delivery is made by either UPS or a reputable courier service.

If a Next Day Delivery Order is placed on a Friday it will not be despatched until the Monday, with the exception of Bank Holidays.

Bank holidays are not classed as working days


From 1 January 2021, a UK business can treat the supply to EU customers as being a zero-rated export for UK VAT purposes. Goods would then be subject to import VAT on arrival into the EU, and would need to pay this import VAT/TAXES in order to take delivery of the goods.

Your Cart