Delivery information for e-scooters and other products
We try to be clear, fast and as informative as possible.
Give us a call or drop an email if you need help.
Postage and packing to mainland UK for orders over £60 is FREE regardless of the product size, rest assured we will be doing everything possible to get your product to you ASAP and we´ll keep you informed every step of the way.
Please help us and our delivery company by taking extra care with your address details.
Delivery of the Goods shall be made to the Buyer's delivery address specified in the order and the Buyer shall make any arrangements necessary to accept delivery.
Prices for delivery of each item are quoted on or before checkout.
Need more help? Call us at +44 (0) 20 3318 2254
Get on your electric scooter with next-day delivery
At Personal Electric Transport we understand that our customers want to get on onto their rides as soon as possible.
As riders ourselves, we understand the importance of getting on the go swiftly and with no complications, that is why each of our electric vehicles ordered from us are checked individually and set up ready to go with our electric scooter fast delivery service. We add to both our rides and packages our branding stamp, which gives you the warranty someone has undergone a full check up for your peace of mind and you are good to go from minute 1.
That’s why PET makes electric scooter fast delivery a top priority. We have been offering not only our products but our quality of service since 2015. We like to listen to what the community needs, and it is because of our reputation and compromise, that we are who we are today.
Here's what the PET Community have said about ordering with us:
"You will not find among our competitors any offer for electric scooters next day delivery. My amazing Lil Buddy Before I ordered a lilbuddy for my partner's birthday, I called the shop and spoke to Vlad, who was extremely helpful (more helpful than any other bike shop I’d spoken to) after placing the order online, they kept me informed of how my order was progressing. Once it arrived there was a small issue with a lead missing, and he resolved the issue and got one sent out in the post, so I received it within 24hrs."
"Would use them again and would recommend the shop and service. Truly worthy of attention Truly worthy of attention! I bought from PET Inmotion v11 in March. Called them early in the morning-as I was desperate-needed a new one immediately. Night time shifts.. Had a brand new one in One Hour! Fully charged - as a favour on my arrival..) Gave me a discount and brand new pedals as a bonus. Plus they have repair services! If so happens.. They have everything that you need! Best Electric Scooters Shop I bought a OneWheel from their website. It came the next day, perfectly double-packaged with also some free accessories!"
"Highly recommended, I'll definitely buy again from them."
Electric scooter next day delivery is not quick enough for you?
If you are in a hurry and need to get on the go straight away, you can also give us a call to pick up from the shop. We will make sure to get it ready and fully charged. We can also perform upgrades prior to your arrival at our onsite e scooter repair workshop, or ready for electric scooter fast delivery.
Still not sure? We have a ride suitable just for you. Have a look at our range and book a test ride with one of our experts.
Too shy to talk about budget? We can guide you towards the best option for you. Drop us an email or give us a call to talk about electric scooter finance.
DELIVERY RATES
FREE delivery
Orders will usually take between two and seven working days to arrive. Postage and packing to mainland UK is FREE on orders over 60£ regardless of the product size, rest assured we will be doing everything possible to get your product to you ASAP and we´ll keep you informed every step of the way.
- Free Delivery UK over £80 (mainland)
- £14 Europe Flat Rate Small Parcel
- £26 Europe Flat Rate +5kg
- £40 Europe Flat Rate +18kg
*Weekdays
Cut off time for all orders is 1pm on weekdays.
Exceptions
Exceptions to free delivery are courier deliveries to the following regions and it will cost £20:
- Northern Ireland
- Scottish Highlands* and islands
- Channel Islands
- Isle of Man
- Isle of Wight
*Courier deliveries to the following Scottish postcodes are excluded from free shipping:
- KW1-14
- PA34
- PA37-39
- PH19-26
- PH19-26, 30-40, 49-50
- PH41 sector 4
SPLIT SHIPMENT OF GOODS
When ordering more than one item, please note that if an item is out of stock, but is due to arrive in the Warehouse within 48 hours, your order will be held and despatched together. If the Next Day or Saturday options are selected the delivery will take place on this service once the items become available. If the delay is longer than 48 hours your order will be part despatched.
The postage charge will only be taken once, even if your order is part shipped due to an item being back-ordered.
ITEMS NOT RECEIVED
If you contact us to say that you have not received your order we will require you to sign a non-receipt form before we can resend your order. This can be sent via email or by the post and must be received back within 7 days.
ITEMS DAMAGED IN TRANSIT
Although every effort is taken to ensure our parcels are well-packed when they leave our warehouse, accidents do happen. If this does happen please contact us within eight working days and if possible please email pictures of the damaged item(s) to sales@personalelectrictransport.co.uk and we will resolve the problem as quickly as possible for you.
Need more help? Call us at +44 (0) 20 3318 2254
Please check all goods on receipt as any damaged or faulty goods need to be reported within eight working days.
Once an item has been signed for it is accepted that the order has been received in a good condition. Please check large items carefully before signing for the parcel.
DELIVERY CHARGES
Delivery charges are detailed individually with each product, either before or at checkout.
Delivery is made by either UPS or a reputable courier service.
If a Next Day Delivery Order is placed on a Friday it will not be despatched until the Monday, with the exception of Bank Holidays.
Bank holidays are not classed as working days
EXPORTING TO EU
From 1 January 2021, a UK business can treat the supply to EU customers as being a zero-rated export for UK VAT purposes. Goods would then be subject to import VAT on arrival into the EU, and would need to pay this import VAT/TAXES in order to take delivery of the goods.
